Commercial Product Lead
Mukuru · Cape Town, Western Cape
Stop applying one at a time.
JobAlertsZA auto-applies to South African jobs like this one for you, overnight. Upload your CV once — we do the applying.
Start free — we apply for you →Role Purpose
- Are you passionate about growth, innovation, and building products that truly impact people's lives? As the Commercial Product Lead, you will play a key role in sustainably growing Mukuru's Wallet & Value-Added Services VAS business. This is a Commercial growth role focused on driving profitable customer and product growth, working cross-functionally to enable execution. This is a commercial product role, not a technical product position."
- You'll work cross-functionally, think commercially, and be hands-on in executing strategy, turning insights into action and opportunities into results.
What You'll Be Doing
Drive Market Growth & Penetration
- Lead customer acquisition, retention, and increased usage of Wallet & VAS products in assigned markets
- Act as the Wallet & VAS ambassador—building strong visibility and share of mind
- Enable and train sales and marketing teams on effective value-based selling
- Ensure customer benefits and product features are clearly and consistently communicated
- Strengthen and optimise distribution channels
Execute Strategic Projects
- Coordinate and manage cross-functional projects aligned to business strategy
- Track daily progress, manage priorities, and resolve delays proactively
- Ensure projects are delivered on time, within scope, and with measurable outcomes
- Identify and escalate risks, resourcing needs, or dependencies where required
Develop New Business Opportunities
- Identify new products, services, and partnership opportunities
- Assess opportunities for commercial, strategic, and legal viability
- Prepare and present compelling business cases for approval
- Build relationships with potential partners and negotiate mutually beneficial agreements
- Support or lead implementation of approved opportunities
Commercial & Partner Management
- Support budgeting and market performance reporting
- Conduct pricing reviews and contribute to pricing strategy
- Manage partner relationships, negotiations, and ongoing commercial engagements
Market & Industry Intelligence
- Monitor market trends, customer needs, and regulatory changes
- Analyse competitor offerings, pricing, and business models
- Translate insights into actionable recommendations
Personal & Professional Development
- Participate in weekly KPI and monthly performance reviews
- Attend product training and development programmes
- Take ownership of continuous learning and growth
What You'll Bring Knowledge
- Payments, remittances, and digital financial services
- Sales and marketing processes B2C & C2C
- Commercial agreements and contracts
- Operating licences and regulatory environments
Skills
- Strong communication and interpersonal skills
- Sales and negotiation ability
- Analytical and problem-solving mindset
- Excellent organisation, time management, and attention to detail
- Self-driven, resilient, and results-oriented
Experience & Education
- 2–3 years of work experience business development experience advantageous
- Exposure to financial services is desirable
- Grade 12 essential
- Relevant tertiary qualification essential