Commercial Operations Manager - Banking

What you'll do

You'll take ownership of work that gives us our competitive edge, including:

Own contract completion and execution

• Take agreed commercial terms and pricing through to fully executed contracts, ensuring every schedule, annexure and signature is in place and accurately reflects what the commercial team negotiated
• Track contracts through each stage of completion, chasing counterparties and internal stakeholders to close out outstanding items and keep deals moving to signature

Manage NDAs and legal document flow

• Initiate, route and track client and partner NDAs, ensuring they are raised, reviewed and executed before commercial or technical engagement begins
• Maintain a clean, auditable repository of all NDAs, contracts and agreements so nothing is lost, expired or unaccounted for

Review agreements for commercial accuracy before sign-off

• Review executed and draft agreements against the agreed commercial position, flagging discrepancies in fees, terms, dates or scope for correction before they are finalised
• Act as a quality-control checkpoint, cross-checking documents for accuracy and completeness without setting the commercial pricing or leading negotiation

Drive project management to get new products and pricing live

• Run the end-to-end delivery of new products, pricing changes and partner integrations from signed contract to go-live, managing timelines, dependencies and handoffs across teams
• Coordinate legal, finance, operations, compliance and technical stakeholders to remove blockers and ensure launches land on schedule

Coordinate and manage the commercial team's workflow and tools

• Manage the commercial team's tasks, tools and pipelines, translating agreed deals into structured workstreams and clear owner-accountable actions
• Maintain visibility of all in-flight commercial workstreams through project and task-management tooling, providing status reporting and analytical insight on progress, bottlenecks and delivery risk

This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.

What you'll bring

You're someone who brings

• Clear, confident communication written and verbal, and the ability to breakdown complex ideas
• A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals
• Strong organisational skills and the ability to manage multiple projects without dropping the ball
• Exceptional attention to detail and a commitment to high‑quality work
• Adaptability, you stay sharp, productive and positive in fast‑moving environments
• Highly analytical mindset, able to interrogate agreements, pricing schedules and delivery data, spot discrepancies and turn complex commercial detail into clear, actionable status
• Proven contract administration and project management experience, comfortable owning NDAs, agreement review, execution and go-live delivery using structured project and task-management tools

Desirable skills you've got up your sleeve

It would be great if you also have some of the following skills

• Experience coordinating cross-functional product or pricing go-lives, keeping multiple workstreams and stakeholders on track to a deadline
• A commercial or legal-ops background — for example paralegal, contracts administration, commercial operations or vendor/partner management
• Strong data and reporting skills advanced Excel, dashboards or BI tools to track delivery progress and surface risks
• Exposure to the online gaming, betting or a similar regulated industry is a bonus
• Familiarity with contract lifecycle management CLM, e-signature and project/task tools such as Jira
• Experience working across multiple markets, currencies or jurisdictions, ideally in payments, banking or a comparable regulated environment