Commercial Manager
FFS Refiners · Durban, KwaZulu-Natal
Posted 2 November 2026
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Start free — we apply for you →Roles & Responsibilities
- Supports the Business Division Manager and coordinates with other support functions, particularly finance and legal
- Executes strategic sales and marketing plans to achieve revenue targets and expand market share
- Develops and implements an effective and efficient customer and stakeholder relationship management strategy
- Plans and conducts market research, competitor analysis and market segment analysis; prospecting for new business and pipeline responsibility
- Maintains up-to-date customer contracts register
- Updates pricing and communicate/negotiate with customers
- Liaises with Operations to obtain and verify monthly invoicing inputs then ensure commercial data accuracy and consistency across systems
- Prepares monthly revenue reports for management
- Provides commercial insights, driving profitable growth and supporting for delivery of the organisation's long-term goals
- Updates and provides Commercial Budget
Other Attributes
- Ability to think strategically, embrace new ideas and maintain a strong customer- and market-focused approach
- Demonstrates a high level of accuracy, thoroughness and attention to detail
- Strong analytical and problem-solving skills, with the ability to identify challenges and implement logical, well-organised solutions
- Excellent customer engagement, negotiation and relationship-management skills, with the ability to drive operational efficiency
- Maintains high standards of professionalism, integrity, discretion and confidentiality
- Proven ability to meet and exceed targets within agreed deadlines and required timeframes
- Ability to remain calm and composed under pressure, build effective working relationships and influence key stakeholders
Requirements
Qualification
- Degree (Commerce/ Marketing) ( Essential )
- Degree in Commerce/ Engineering/Chemistry/Marketing (Preferred )
- A relevant management qualification ( Advantageous )
Experience
Essential
- 10 or more years post-graduation experience in Sales and Marketing
- 5 or more years' experience of contract negotiations and business development
- At least 5 years' experience in Terminal Operations for liquid, gas or dry bulk storage
- Commodity trading in petroleum, petrochemical, chemicals, oragrochemicals
Preferable
- 7 years in bulk storage terminals business development environment
Other requirements
- Regular travel (road and air) to customers & other off-site meetings
- Occasional after hours and weekend work