Collections Operations Manager
Executive Placements · North Riding
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Start free — we apply for you →COLLECTIONS OPERATIONS MANAGER
?? Johannesburg, Gauteng | ?? Banking / Financial Services | ?? Permanent
A leading financial services organisation is seeking an experienced Collections Operations Manager to oversee credit, collections and recoveries operations, drive process improvements and lead a high-performing team.
Key Responsibilities
Manage credit, collections and recovery operations.
Develop and implement collections strategies.
Monitor portfolio performance, reports, trends and operational risks.
Drive process optimisation and continuous improvement .
Manage external collections agencies and SLAs.
Analyse client financial information and credit-risk trends.
Lead, coach and develop the collections team.
Ensure compliance with relevant policies and regulations.
Requirements
Bachelor's degree in Finance, Accounting, Economics, Law or Business Management .
4–6 years' experience in credit operations, collections, debt management or recoveries.
Banking or financial services experience essential.
Proven people-management experience .
Experience in process optimisation and operational risk.
Strong analytical, problem-solving and communication skills.
FAS accreditation and Honours/NQF Level 9 qualification advantageous.
?? Apply now
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