Collections BI Analyst

Description

COLLECTIONS BI ANALYST

Westville | Permanent | Fully Office-Based

Are you a data-driven BI professional with strong SQL skills and experience in debt collections? Our client is looking for a Collections BI Analyst to join their software solutions environment and play a key role in turning collections data into meaningful business insights. You'll work closely with the collections business, using SQL, Power BI and Excel to develop reporting and dashboards, analyse collections performance, improve debt segmentation, identify data quality issues and support data-driven decision-making.

What You'll Do

• Develop and maintain SQL reporting and BI solutions.

• Build performance dashboards using Power BI.

• Analyse collections data, KPIs and performance trends.

• Support debt segmentation and collections strategies.

• Manage, validate and reconcile data.

• Identify data quality and reporting issues.

• Assist with process automation and data-driven technology solutions.

• Develop audit trails and support SLA/compliance requirements.

What We're Looking For

• Matric / NQF Level 4.

• Strong, hands-on SQL skills – essential.

• Strong Power BI and Excel skills.

• Approximately 3–5 years' debt collections experience in a similar data/reporting/BI environment.

• Understanding of collections processes, KPIs and best practices.

• Good database knowledge.

• Experience developing performance dashboards.

• Excalibur experience is advantageous but not essential.

• We're looking for someone who can genuinely work with SQL and navigate databases independently — not simply someone who has had exposure to SQL. If you're a technically strong BI/Data professional who understands the collections environment and enjoys turning data into actionable insights, we'd love to hear from you.