Collections BI Analyst
Dixie Recruitment · KwaZulu-Natal
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Start free — we apply for you →- Are you a data-driven BI professional with strong SQL skills and experience in debt collections?
- Our client is looking for a Collections BI Analyst to join their software solutions environment and play a key role in turning collections data into meaningful business insights.
- You'll work closely with the collections business, using SQL, Power BI and Excel to develop reporting and dashboards, analyse collections performance, improve debt segmentation, identify data quality issues and support data-driven decision-making.
What You'll Do
- Develop and maintain SQL reporting and BI solutions.
- Build performance dashboards using Power BI.
- Analyse collections data, KPIs and performance trends.
- Support debt segmentation and collections strategies.
- Manage, validate and reconcile data.
- Identify data quality and reporting issues.
- Assist with process automation and data-driven technology solutions.
- Develop audit trails and support SLA/compliance requirements.
What We're Looking For
- Matric / NQF Level 4.
- Strong, hands-on SQL skills – essential.
- Strong Power BI and Excel skills.
- Approximately 3–5 years' debt collections experience in a similar data/reporting/BI environment.
- Understanding of collections processes, KPIs and best practices.
- Good database knowledge.
- Experience developing performance dashboards.
- Excalibur experience is advantageous but not essential.
- We're looking for someone who can genuinely work with SQL and navigate databases independently — not simply someone who has had exposure to SQL.