Collections & Administration Clerk
Neo Batho (Pty) Ltd · Kempton Park, Gauteng
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About the Opportunity
An established vehicle and equipment rental business is seeking a proactive and assertive Collections & Administration Clerk to assist with debtor management, collections and general administration. The ideal candidate will have strong administrative skills, experience in debtors management and the confidence to follow up on outstanding accounts professionally.
Candidates residing on the East Rand will be preferred.
Duties & Responsibilities
Key Responsibilities
Manage and monitor outstanding debtor accounts.
Follow up with customers regarding overdue payments and outstanding invoices.
Conduct collection calls and send payment reminders.
Assist with debtor reconciliations and resolve account queries.
Maintain accurate debtor records and ensure supporting documentation is up to date.
Monitor payment arrangements and follow up to ensure commitments are met.
Assist with general administrative duties and maintain organised records.
Liaise with customers, internal departments and other relevant stakeholders.
Assist with vehicle licensing administration and related documentation.
Coordinate and maintain records relating to fleet tracking units.
Identify overdue accounts and escalate collection concerns where necessary.
Provide administrative support to ensure the smooth running of daily operations.
Skills and Competencies
Debt collection and account follow-up.
Strong administrative ability.
Assertive communication and negotiation.
Problem-solving and query resolution.
Accuracy and attention to detail.
Time management and prioritisation.
Professional customer service.
Ability to handle difficult conversations confidently.
Desired Experience & Qualification
Minimum Requirements
Matric certificate.
At least 2 years’ experience in debtors management and collections .
Experience with debtor account administration and payment follow-ups.
Strong administrative and organisational skills.
Good verbal and written communication skills.
A confident, assertive and professional approach to collections.
Good attention to detail and numerical accuracy.
Ability to work independently and meet deadlines.
Must reside on the East Rand.
Advantageous
Experience in the automotive industry.
Experience dealing with vehicle licensing authorities.
Experience managing or administering fleet tracking units.