Clinical Business Partner (Clinical Operations)

Key Performance Areas: (include but are not limited to)

The successful candidate will perform, inter alia, the following key performance areas:

Key Performance Areas

Support implementation and consistent adoption of approved Group clinical standards and protocols across hospitals.

Liaise between hospital teams, Group Operations, and the Chief Medical Office to resolve clinical-operational issues and implement approved policy changes.

Identify, monitor, and escalate clinical risks, adverse-event trends, and regulatory compliance gaps; coordinate corrective actions.

Provide clinical-operational support to hospital leadership, troubleshoot service delivery challenges, and recommend sustainable improvements.

Support patient safety and quality initiatives, including infection prevention and control, medication safety, and incident reduction.

Build strong relationships with clinicians and operational leaders, facilitate stakeholder forums and share learning across hospitals.

Coach and support hospital clinical teams, identify capability gaps and facilitate training on approved standards and protocols.

Post Requirements: (include but are not limited to)

Minimum Required Education

MBChB or equivalent medical qualification recognised for the required HPCSA registration category.

A postgraduate qualification in Healthcare Management, Public Health, Clinical Governance, or a related field will be advantageous.

Inherent Requirements

Current HPCSA registration in the applicable Medical and Dental Professions Board category, in good standing (specific category subject to role verification).

7 to 10 years of clinical practice, with 3 to 5 years in senior hospital leadership, clinical governance, or operational support.

Experience implementing clinical protocols, managing clinical risk and compliance, improving patient safety and engaging stakeholders in complex hospital environments.

Willingness and ability to travel regularly between Lenmed hospitals and attend to material clinical escalations when reasonably required.

Maintain applicable professional registration, CPD, competence and any required Lenmed credentialing.

Comply with confidentiality, patient information governance and applicable clinical, occupational health and safety requirements.

Personal Attributes

Strategic thinker with sound clinical judgement and practical problem-solving ability.

High integrity, ethical judgement, and commitment to patient safety.

Resilient, adaptable, and able to identify and escalate risks proactively.

Collaborative communicator who can influence, mentor, and build trusted stakeholder relationships.

Evidence-driven, improvement-focused and committed to clinical excellence.