Client Service Officer: Inspection and Enforcement Service

The Department of Employment and Labour · Gauteng

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SALARY : R280 278 per annum

CENTRE : Kwa- Mhlanga Labour Centre Ref No: HR4/4/7/92 (X1 Post) Mashishing Labour Centre Ref No: HR4/4/7/93 (X1 Post) Bronkhorstspruit Labour Centre Ref No: HR4/4/4/08/04 (X1 Post)

REQUIREMENTS

  • Grade12/Matriculation. No experience.
  • Knowledge: All relevant Labour Legislations and Regulations, Related ILO conventions, Public Service regulations, Public Service Act, Knowledge of the Departmental Policies, procedures and Guidelines, Batho Pele principles
  • Skills: Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Communication, Ability to interpret legislation, problem solving.

DUTIES

  • Render service at help as the first point of entry within the Registration Service.
  • Resolve all complaints on IES legislation received from Clients within the scope and dictates of the IES SPO.
  • Render general administrative duties and participate in advocacy sessions as and when required.
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