Client Service Officer: COID REF NO: HR4/4/7/97
The Department of Employment and Labour · Mpumalanga
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CENTRE : Labour Centre: Sabie
REQUIREMENTS
- Matriculation/ Grade 12/ Senior Certificate.
- Knowledge: Public Service Act, Public Service Regulation, Compensation Fund business strategies and goals, Compensation Fund value chain, Directorate goals and performance requirements, PFMA and Treasury Regulations and Customer care (Batho Pele Principles).
- Skills: Computer literacy, Business writing skills, Listening skills, Telephone etiquette and Basic interpersonal skills.
DUTIES
- Receive and verify documents for registration, register the claims on the operational system, assist employer services at the kiosk, online system and service centres and handle all service-related queries and complaints.