Client Relations Manager
Prosperitas · Pretoria Central, Gauteng
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Are you a dynamic, driven and people-oriented leader with strong administrative and client relationship skills? Do you thrive in a fast-paced environment and enjoy finding solutions to challenging situations?
Prosperitas is looking for a confident and motivated Client Relations Manager to join our team.
We are looking for someone who is
- Professional and confident
- Organised and proactive
- Goal-oriented and motivated
- A strong communicator
- People-focused with excellent interpersonal skills
- Able to handle pressure and difficult situations
- Committed to delivering excellent service
Duties & Responsibilities
The successful candidate will be responsible for
- Managing and maintaining strong relationships with clients.
- Communicating professionally and effectively with clients and debtors.
- Assisting the CRM team with difficult or challenging clients.
- Handling and resolving daily enquiries received from the Call Centre.
- Monitoring administrative personnel on a daily basis.
- Planning timeously for the loading of cases.
- Monitoring exemptions.
- Preparing and delivering monthly reports and presentations at Management Meetings.
- Supporting the CRM team with client visits and meetings when required.
- Working closely with Management to achieve company objectives and targets.
Desired Experience & Qualification
MINIMUM REQUIREMENTS
- Grade 12 qualification.
- Previous management experience.
- Strong administrative experience.
- Excellent computer skills.
- Excellent communication and interpersonal skills.
- Strong client relationship management abilities.
- Ability to communicate confidently with debtors.
- Goal-driven, motivated and results-oriented.
- Own reliable transport and a valid driver's licence.
- Ability to work independently while also being a strong team player.
- Bilingual – must be fluent in both English and Afrikaans.
Package & Remuneration
Please indicate your expected salary when applying.
Interested?
Please email your CV to
brenda@prosperitas.co.za
Attention: Brenda Zondagh
Please note: If you have not been contacted within 7 days , please consider your application unsuccessful.
Join our dynamic team and become part of a company focused on delivering professional client service and achieving results!