Client Experience Coordinator
InspHired Recruitment Solutions · Midrand · Dependent on qualification and experience.
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Our client Our client in the Industrial power and data center infrastructure industry is currently looking for a Client Experience Coordinator , in Midrand, Gauteng.
Duties & Responsibilities
- Front-of-House & Client Care.
- Welcome and greet clients and visitors in a warm, professional manner. Escort clients to meeting rooms and ensure they are comfortable.
- Offer refreshments (tea/coffee/water) and maintain a hospitable environment.
- Ensure reception and meeting areas are clean, organized, and presentable.
- Communication & Switchboard Support Answer incoming calls professionally and direct them appropriately.
- Take accurate messages and ensure timely follow-up.
- Provide backup support for switchboard operations.
- Administrative Support: Assist managers with basic administrative tasks when required.
- Manage meeting room bookings and schedules.
- Coordinate small office tasks (couriers, deliveries, basic supplies) Client Experience & Well-being: Create a calm, welcoming atmosphere for clients and staff.
- Anticipate client needs and proactively assist. Support managers by ensuring clients feel comfortable and well taken care of.
Desired Experience & Qualification
- Strong interpersonal and communication skills.
- Professional appearance and demeanor.
- Ability to multitask and stay organized.
- Friendly.
- Calm and service-oriented personality.
- Basic admin and telephone handling skills.
- Must have Traits:
- Warm and approachable.
- Detail-oriented.
- Proactive (not just reactive).
- Emotionally intelligent (can read people and situations).
Package & Remuneration
Dependent on qualification and experience.