Client Administrator

Headhunters · Cape Town, Western Cape

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Reference: PE004059-MT-1

Our client, a well-established company in the Financial Services industry, is seeking a professional and detail-oriented Client Administrator to join their team based in Cape Town (Northern Suburbs). Duties & Responsibilities

Requirements

  • Matric or equivalent.
  • 2 Years Administration experience.
  • Must have attention to detail.
  • Must have effective communication skills.
  • The candidate must be deadline driven.

Responsibilities but not limited to

  • Recon investment accounts between CRM and product providers.
  • Creating new clients on CRM system.
  • Allocating members, cases and tasks to Financial Planning Associates and Advisors.
  • Capturing monthly death claims.
  • Capturing monthly minor beneficiaries.
  • Manage assigned Financial Planning Associates cases.
  • Manage the central mailbox and escalate mails to appropriate parties.
  • Assist with benefit statement requests on Everest.
  • All matters related to Retirement Benefit Counselling mailbox.
  • Fielding telephone calls.
  • Assist with refreshment arrangements.

Please note: If you do not receive a response within 2 weeks of submitting your application, please consider your application unsuccessful. Package & Remuneration

Monthly

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