Clerk Gr 1 Customer Care

Sasol · Secunda, Mpumalanga

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Purpose of Job

To contribute to providing administrative support to an allocated team, to promote administrative efficiency in day-to-day operations.

Key Accountabilities

To perform the following Daily tasks related to the interface in the work management process in the Vehicle service centre;
Liaising with clients and planning, regarding the scoping, scheduling and receiving of their vehicles;
Co-ordinate the pre-service and post-service/maintenance inspections with QC in the morning and afternoons;
Daily walk-down and reporting back on progress of vehicles inside the workshop;
Liase with the external service provider on the progress of work performed by them;
Update daily spreadsheets with information regarding vehicle histories and completing daily reports;
Ensuring smooth process flow between the planners and the internal garage maintenance teams.

Formal Education

Working Experience

Additional Requirements