Claims Technical Specialist

Guardrisk · Johannesburg, Gauteng

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Role Purpose

  • To provide strategic technical claims leadership and independent oversight across a diverse portfolio of cell captive, binder and other delegated claims arrangements.

Requirements

  • Matric / Grade 12.
  • Relevant tertiary qualification in Insurance, Risk Management, Law, Commerce or a related discipline is preferred.
  • A recognised insurance qualification at NQF Level 5 or above is advantageous.
  • Minimum five years' short-term insurance claims experience, including substantial exposure to complex or high-value claims.
  • Demonstrated experience in a senior technical, advisory, oversight or decision-making role.
  • Experience across several of the following is strongly preferred: delegated claims arrangements, cell captive or binder business, complaints and NFO matters, litigation, liability claims, portfolio reviews, large-loss oversight, regulatory requirements and management reporting.

Duties & Responsibilities The role integrates strategic portfolio oversight with hands-on technical intervention across the following areas:

  • Strategic claims portfolio oversight
  • Complex claims and decision support
  • Complaints and regulatory matters
  • Claims governance and assurance
  • Policy and process improvement
  • Management information and insight
  • Stakeholder influence and capability building
  • Delivery and accountability

Competencies

  • Strategic and systems thinking
  • Analytical judgement
  • Commercial and customer judgement
  • Influence and constructive challenge
  • Execution across competing priorities
  • Learning agility and adaptability
  • Integrity and ownership

Deadline:28th October,2026

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