CIS Client Investment Administrator

Sygnia Asset Management · Cape Town, Western Cape

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Role Description

  • Sygnia is an innovative FinTech company based in South Africa and listed on the main board of the JSE. The company provides asset management, stockbroking and administration services, as well as a wide range of savings products, to institutional and retail clients. All that we do is supported by leading-edge technology platforms.
  • This role is within the CIS Administration department, a hard-working team, dedicated to providing superior service to clients.

Duties and daily responsibilities

  • Processing client creations and liquidations and the related client flow payments
  • Processing of local and foreign trades instructions and the related payments
  • Processing of equity and derivative trading local and international
  • Preparation of custody instructions
  • Scrip and cash reconciliations including investigations
  • Processing and payments of monthly fees
  • Daily reporting to clients, including dissemination of unit prices and trade confirmation statements within service level agreements including Monthly client reporting
  • Ensuring all processes and controls are followed
  • Assist and resolve customer/internal queries quickly and efficiently.
  • Assisting with ad hoc. regulatory reporting C23

Education & Experience

  • Bachelor of Business Science degree/ Bachelor of Commerce degree or equivalent tertiary qualification.
  • No prior work experience required – this role is suitable for recent graduates.
  • Strong numerical and analytical skills with a high level of accuracy
  • Proficiency in Microsoft Excel
  • Ability to work under pressure and meet deadlines in a fast-paced environment
  • Strong communication and problem-solving skills
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