Channel Manager

Introduction

Reunert Connect is seeking a dynamic and results-driven Channel Manager to join our team. In this role, you will be responsible for identifying and entering new target markets by building and maintaining a robust channel programme. You will drive assigned sales targets, ensure profitability, foster channel partner satisfaction, and promote product knowledge and retention across your portfolio. Duties & Responsibilities

Channel Partner Management

• Build, maintain, and expand relationships with assigned channel partners
• Establish and maintain professional relationships to meet channel objectives
• Proactively assess, clarify, and validate channel partner needs
• Visit all dealers a minimum of once per month, with larger and closer partners to be met on a weekly basis
• Attend client meetings alongside dealers
• Proactively manage dealer agreements by enforcing incentive letters with partners
• Conduct quarterly dealer commission reviews with all partners, maintaining email records as verification

Sales and Business Development

• Identify and qualify account opportunities, and develop and implement effective sales plans
• Manage the full sales process, calling in appropriate resources as required
• Present Reunert Connect's group, company, solutions, and services to prospective partners
• Grow the dealer base by a minimum of 10%
• Meet budgeted sales targets as outlined in the target letter, achieving required levels of profitability

Pipeline and Reporting

• Manage pipeline and forecasts, providing accurate monthly forecasts and commitments to the Branch Manager
• Submit weekly activity reports to the Branch Manager
• Minute all dealer and client meetings
• Log all quotes and check solutions and quotes within 24 hours
• Respond to all queries, including Albatross queries, within 24 hours

Training and compliance

• Provide training to channel partners on processes, products, systems, and solutions
• Maintain a register of all training conducted at dealer level; all partners must be trained on all products and sign the Reunert Connect training register
• Ensure responsible use of Reunert Connect marketing material; all promotional items must be signed for by the recipient

Administration

• Responsible and accurate use of Sales Admin for billing queries, quotes, and payments
• Co-ordinate all Reunert Connect activity within assigned accounts

Desired Experience & Qualification

• Matric Certificate
• Sales Certificate
• Relevant Degree or Diploma will be preferred
• 2–3 years of experience in account management and/or channel management within a telecommunications or related environment