Change Management

Key Responsibilities

• Develop and execute comprehensive change management strategies and plans aligned to enterprise transformation objectives. • Conduct change impact assessments to identify how transformation initiatives will affect people, processes, systems and business units. • Develop and implement effective stakeholder engagement strategies. • Develop clear and targeted communication strategies and plans for different stakeholder groups. • Assess and monitor business readiness throughout the transformation lifecycle. • Develop and coordinate training and enablement programmes to support new processes, systems and ways of working. • Drive user and employee adoption of transformation initiatives. • Identify and manage resistance to change, developing appropriate interventions where required. • Support transition activities and ensure sustainable adoption following implementation. • Work closely with project managers, programme teams, business leaders, HR and other key stakeholders. • Develop change-related documentation, including impact assessments, readiness assessments, communication plans, training plans and adoption metrics. • Track and report on change progress, risks, adoption and readiness to programme leadership. • Provide coaching and support to leaders and managers to help them effectively lead change within their teams Minimum Requirements

• Minimum 8 years' organisational change management experience. • Proven experience supporting enterprise-level transformation programmes. • Strong experience across: • Change impact assessment • Stakeholder engagement • Communication strategy • Business readiness • Training and enablement • User adoption • Transition management • Change resistance management • Proven ability to work with senior stakeholders and cross-functional teams. • Strong written and verbal communication skills. • Excellent facilitation, influencing and relationship-management capabilities. • Ability to manage multiple change activities within a complex transformation environment. Qualifications & Certifications

• Relevant tertiary qualification in Change Management, Organisational
• Development, Human Resources, Business Management, Project
• Management or a related discipline.
• PROSCI Change Management certification is preferred.
• Other recognised Change Management certification will be considered.

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