Centre Operations Manager

Key Responsibilities

• Oversee the day-to-day operations and facilities of the shopping centres.
• Manage all maintenance, repairs and operational requirements , ensuring the centre is well maintained and fully operational.
• Build and maintain strong, professional tenant relationships , addressing operational queries and ensuring a high level of tenant satisfaction.
• Manage and oversee staff, contractors and service providers .
• Monitor maintenance schedules, compliance, health & safety and general centre standards.
• Identify operational issues proactively and ensure they are resolved efficiently.
• Work closely with tenants, contractors and management to ensure the smooth running of the centre.
• Maintain accurate operational records and ensure all administrative requirements are kept up to date.

Minimum Requirements

• Degree or Diploma in Operations Management or a related field.
• Minimum 10 years' experience in a Shopping Centre Operations Management role.
• Strong maintenance and facilities knowledge you need to be hands-on and maintenance savvy.
• Proven experience in staff management and contractor supervision.
• Strong tenant management and relationship-building skills .
• Excellent organisational skills with exceptional attention to detail .
• Strong computer literacy and confidence working with various systems.
• Own vehicle is essential.
• Candidates must be based in or around the East Rand and be comfortable working at shopping centres in the area.

The Ideal Candidate You are a hands-on, solutions-driven Operations Manager with a strong understanding of shopping centre environments. You are comfortable managing people, tenants, contractors and maintenance requirements, while ensuring that the centre operates efficiently and maintains a consistently high standard.

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