Catering Manager - Mpumalanga Healthwise

• Fedics Healthwise, a leading provider of healthcare catering services within Tsebo Catering Solutions, is seeking a dynamic and experienced Catering Manager to oversee operations within a healthcare environment. This role requires a strong leader with a passion for service excellence, compliance, and patient-centred food delivery.

Duties & Responsibilities

• Take full responsibility for the management of the unit
• Ability to work in a demanding environment Set and manage service delivery standards
• Lead, motivate, train, and develop a team of staff Implement and maintain operational controls in line with budgetary requirements
• Ensure the quality of food preparation, presentation, and service meets Fedics standards
• Ensure compliance with all Fedics policies and procedures
• Manage daily HR and IR matters, including training, development, and performance management
• Analyse and anticipate client needs and potential complaints
• Take responsibility for all functions by organising, preparing, and coordinating accordingly Manage all administration, finances, debtors, and budgets
• Process Fedics paperwork and compile and interpret weekly and monthly P&L statements
• Build and maintain strong relationships with clients and customers on a daily basis essential
• Be willing to work long hours and weekends when required Stay abreast of the latest food trends and best practices

Skills and Competencies

• Take full accountability for the overall performance and operations of the unit
• Maintain a minimum 85% client satisfaction rating and drive continuous service improvement
• Ensure excellent patient experience scores through consistent service and engagement
• Engage daily with healthcare stakeholders, building strong, trusted relationships
• Ensure high-quality food preparation, presentation, and service standards in line with Fedics requirements
• Manage and control food costs, budgets, financial performance, debtors, and P&L
• Lead, train, and motivate staff while managing HR, IR, and performance processes
• Maintain compliance with Q-PRO, OSHACT, GMP, and healthcare hygiene standards
• Plan, coordinate, and execute all catering functions effectively
• Ensure operational controls are implemented in line with budgetary requirements
• Work flexible shifts in line with operational and healthcare requirements

Qualifications

• Matric Grade 12 or equavalent
• National Diploma in Hospitality Management or relevant qualification advantageous
• Minimum 3 years' experience in a Healthcare catering management role
• Strong background in food service and kitchen operations
• Computer literacy
• Valid driver's licence and own transport
• Understanding Food safety compliance

Deadline:1st August,2026