Camp Manager & Reservations/Admin Couple

Camp Manager Minimum Requirements

• Previous experience as a Camp Manager, Lodge Manager, Assistant Lodge Manager, Duty Manager or similar role . • Minimum 35 years' experience in a luxury lodge, safari camp, hotel or hospitality environment . • Strong guest relations and hospitality experience. • Previous staff management experience. • Excellent operational and organisational skills. • Strong knowledge of lodge operations. • Good understanding of housekeeping, F&B and guest services. • Financial and stock-control experience advantageous. • Computer literate. • Excellent written and verbal communication skills. • Valid driver's licence. • A hospitality qualification would be advantageous. • Previous experience in a remote lodge environment would be highly beneficial. Skills & Attributes

• Warm, friendly and professional personality.
• Excellent leadership skills.
• Strong attention to detail.
• Highly organised and proactive.
• Calm under pressure.
• Problem-solving ability.
• Excellent guest-service orientation.
• Ability to manage and motivate a diverse team.
• Hands-on approach to lodge management.
• Flexible and adaptable.
• Mature and responsible.
• Strong communication skills.

Reservations / Admin Minimum Requirements

• Previous experience in reservations, lodge administration, hotel reception or hospitality administration . • Minimum 23 years' relevant experience . • Strong knowledge of reservations procedures. • Experience with a reservations system such as Opera, NightsBridge, Semper, GuestCentrix or similar would be advantageous. • Excellent computer skills, particularly Microsoft Office. • Strong administration and organisational skills. • Experience with invoicing and basic financial administration advantageous. • Excellent written and verbal communication. • Strong telephone and email etiquette. • Previous experience dealing with travel agents and tour operators advantageous. • A hospitality, tourism or business administration qualification would be advantageous. Skills & Attributes

• Highly organised and detail-oriented. • Excellent administrative abilities. • Professional and well presented. • Strong customer-service skills. • Good numerical ability. • Able to multitask and prioritise. • Reliable and trustworthy. • Excellent communication skills. • Able to work independently. • Proactive and solution-oriented. • Comfortable working in a remote lodge environment. Couple Requirements

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