Call Centre Agent
Rosebank International · Johannesburg, Gauteng
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- To recruit new students through the application of the Rosebank International methodology, effective stakeholder relationship management and brand awareness.
Duties & Responsibilities
Cold Calling
- View existing student databases and contact existing students for referrals.
- Contact parents of existing students and enquire about sibling's prospective enrolment at Rosebank College.
- Resurrect in-active students from database.
- Contact prospective students to market the brand.
Telephonic Consultations
- Make initial telephonic contact with prospective students.
- Introduce the brand.
- Invite them for telephonic interviews to discuss prospective career options.
- Set up telephonic consultations.
- Explain the purpose of the interview and the process.
- Acquire and capture student's details on the database.
- Present the Rosebank College philosophy.
- Ask career-specific questions to establish a course of interest.
- Discuss the course/s in detail.
- Check for understanding.
- Respond to the prospects'/ student's queries and concerns.
- Advise students/prospects regarding acceptance into Rosebank College
- Build rapport with the students during the interview process.
- Advise students of the application closing date.
Minimum Requirements
Qualifications
- Matric NQF Level 4 Qualification
- Sales qualification - Ideal
Experience
- Sales experience 1 Year
Key Competencies
- Ability to manage time effectively.
- Attention to detail.
- Customer service orientated.
- Ability to effectively cope with change.
- Deadline-orientated and can work well under pressure.
- Be able to work in a team environment.
- Effective communication skills
Closing Date 02 October 2026