Call Centre Agent
Flash · South Africa - Western Cape
Posted 6 August 2026
Stop applying one at a time.
JobAlertsZA auto-applies to South African jobs like this one for you, overnight. Upload your CV once — we do the applying.
Start free — we apply for you →RESPONSIBILITIES Handle and resolve customer complaints Provide customers with product and service information Effectively deal with job stress, angry callers, and upset customers Support and provide superior service via phones, e-mails and faxes as a receiver and caller Answer calls professionally Respond to customer inquiries Enter customer information and update Process Orders accurately Identify and escalate priority issues Sell to Customers Route calls to appropriate resources Follow up customer calls where necessary Complete attendance registers Meets commitments to customers Other duties as assigned by management