BUSINESS PROCESS ANALYST - TURN COMPLEXITY INTO CLARITY!

Introduction

On-site in Parktown, Johannesburg

Permanent position

Salary: R850 000 – R1 200 000 per annum

Do you see messy processes and immediately start imagining a cleaner, smarter way of working?

We’re looking for a talented Business Process Analyst who can dig into complex operations, uncover inefficiencies and transform them into clear, practical and well-controlled processes.

This is your opportunity to influence how an organisation works - from mapping current processes to designing improved future-state solutions.

Duties & Responsibilities

What you’ll be doing

• Analyse and document end-to-end business processes

• Facilitate stakeholder interviews and process discovery workshops

• Create As-Is and To-Be process maps , workflows and swimlane diagrams

• Identify opportunities for simplification, standardisation and automation

• Conduct impact assessments and gap analyses

• Support business process re-engineering and continuous improvement initiatives

• Develop and maintain Standard Operating Procedures, work instructions and operating models

• Help establish process documentation standards and maintain a central process repository

• Ensure documentation supports governance, compliance and internal controls

• Develop training materials, user guides and process walkthroughs

• Support the implementation and adoption of new or improved processes

• Work closely with business, systems, compliance and operational stakeholders

Desired Experience & Qualification

What you’ll need

• A degree in Business, Engineering or Computer Science

• Formal Business Analysis training

• 3–5 years’ experience as a Process Analyst

• Proven experience producing business and process-flow documentation

• Experience documenting SOPs, work instructions and operating models

• Experience with process re-engineering projects

• Knowledge of process-improvement methodologies

• Strong workshop facilitation skills

• Excellent written and verbal communication skills

• Strong analytical ability and exceptional attention to detail

Highly advantageous

• A relevant postgraduate qualification

• Training in business process engineering, software development or software products

• Experience within business systems, software products or software development environments

You’ll thrive in this role if you’re delivery-focused, adaptable, confident with stakeholders and passionate about making processes work better - not just look better on paper.

Ready to map out your next career move?

Send your CV to charlene@osourceint.com with the subject line: Business Process Analyst – Parktown

Package & Remuneration

R850 000 – R1 200 000 per annum  (Medical aid + Pension Fund included in CTC)