Business Operations Manager

Title: Business Operations Manager

Area: Northern KZN

Industry: Industrial Electrical / Technical Services / Workshop Operations

Ref No.: TRG 2545

Salary: Market related TCTC available/negotiable

Start Date: As soon as possible

Type: Permanent

Special Instructions: Confidential Client Appointment

An established industrial and technical services business is seeking an experienced Business Operations Manager to take responsibility for the overall operational, financial, technical and people-management functions of the business.

• This is a senior management appointment suited to an individual who combines strong commercial and financial understanding with practical technical / workshop management experience.
• The successful candidate will work closely with senior management and will ultimately be expected to take significant responsibility for the overall performance, development and day-to-day management of the business.

DUTIES & RESPONSIBILITIES

• Take overall responsibility for the effective day-to-day operation of the business.
• Manage and coordinate workshop, technical, administrative and support functions.
• Provide strong financial and commercial oversight of the business.
• Monitor revenue, costs, margins, budgets, expenditure and overall profitability.
• Review operational performance and implement corrective actions where required.
• Lead, manage and develop departmental managers, supervisors and operational teams.
• Ensure appropriate staffing levels, productivity and accountability across the business.
• Oversee workshop planning, production/service activities, quality and turnaround times.
• Ensure work is completed according to required technical, quality and customer standards.
• Provide practical technical and operational guidance to management and employees.
• Identify operational risks and implement appropriate solutions.
• Maintain effective quality management and continuous-improvement processes.
• Ensure compliance with relevant company policies, procedures, quality standards and applicable legislation.
• Maintain a strong focus on occupational health and safety.
• Participate in internal and external audits and ensure corrective actions are implemented.
• Manage relationships with key industrial and commercial customers.
• Maintain professional relationships with suppliers, contractors and service providers.
• Assist with business development and identify opportunities for sustainable business growth.
• Prepare and review operational, financial and management reports.
• Monitor departmental targets,

.special-hidden { display: none; }