Business Operations Coordinator

This role suits someone who enjoys being the person who keeps things moving. You'll coordinate everything from onboarding and compliance records to office requirements, assets and outstanding actions.

Duties / Key Responsibilities

• Coordinate day-to-day office requirements, suppliers, quotations, purchases and maintenance requests. • Maintain accurate asset and vehicle records, including equipment issued to employees. • Coordinate employee onboarding and offboarding, documentation, induction and system-access requests. • Maintain compliance trackers, registers, CPD records and supporting documentation. • Prepare administrative sections of compliance documents for authorised review and approval. • Keep electronic records organised with strong document naming, filing and version control. • Track signatures, final documents, retention dates and outstanding information. • Coordinate between employees, management, Compliance, IT and external service providers. • Schedule meetings and prepare a concise weekly report of outstanding actions. • Follow up proactively and escalate overdue, sensitive or higher-risk matters when required. This is a coordination and administration role rather than an advisory or approval role . Regulatory interpretation, compliance decisions, policy approvals, regulated status changes and other authorised sign-offs remain with the appropriate responsible person.

Requirements

• 3–5 years' experience in business administration, operations support, financial services administration or compliance administration.
• Strong Microsoft Word, Excel, Outlook and Teams skills.
• Excellent filing, document control and recordkeeping habits.
• Able to write clear, professional business emails.
• Strong follow-up skills and the confidence to coordinate several people without managing them directly.
• Driver's licence and own transport.
• Exposure to financial services, FSP administration, FICA, CPD or representative administration will be advantageous.
• Fully bilingual in Afrikaans and English

Education Formal qualifications are not the main deciding factor. Relevant administration, business or financial services studies will be useful, but proven reliability, accuracy and follow-through carry more weight .

Soft Skills

• Highly organised and detail focused.
• Reliable and comfortable taking ownership of tasks.
• Discreet when handling confidential information.
• Persistent with follow-ups without needing constant reminders.
• Clear communicator who works well across different teams.
• Able to prioritise several moving parts without losing track of the small things.

Salary The proposed salary for the role is R20k - R25k per month - the final offer will depend on qualifications, experience and skills.