Business Intelligence Research Analyst - Corporate Services

City of Cape Town · Cape Town, Western Cape

Stop applying one at a time.

JobAlertsZA auto-applies to South African jobs like this one for you, overnight. Upload your CV once — we do the applying.

Requirements

The City of Cape Town seeks to appoint a highly analytical and strategically focused Business Intelligence Research Analyst to drive evidence-based decision-making, organizational intelligence, performance improvement and service innovation across the Corporate Services Directorate.
The role combines research, strategic analysis, business intelligence, governance insight, monitoring and evaluation, innovation and change enablement to support executive decision making and directorate-wide integration initiatives.
Relevant 3-year tertiary qualification in Data Analytics, Research Methodology, Statistics, Information Systems, Strategic Management, Economics, Public Administration, Public Policy, Organizational Development, Monitoring and Evaluation, Development Studies or related field
Master's Degree in a relevant discipline would be preferred
5 – 8 years' or more relevant experience in business intelligence, strategic research and analysis, organizational performance, governance, monitoring and evaluation, data analytics or organizational improvement
Experience in executive reporting, business case development, stakeholder facilitation, dashboarding, research pipelines, analytical tools such as Power BI or Superset, and strategic / governance support environments.

Key Performance Areas

Conduct research, investigations and data analysis to support evidence-based decision-making within the Corporate Services Directorate
Participate in stakeholder forums and engage with internal and external partners to support strategic objectives
Identify and drive strategic collaboration opportunities aligned to the Directorate's Strategic Management Framework and operational objectives
Analyse political, economic, social, technological, legislative and environmental trends to support business intelligence and strategic planning
Develop and manage a research pipeline to prioritise and coordinate research initiatives aligned to organisational priorities
Develop business cases and identify opportunities to enhance performance, governance, risk management and operational integration across the Directorate
Develop business intelligence reports and data visualizations to support evidence-based decision-making
Drive change management processes to facilitate the successful implementation of research recommendations and business improvements
Develop and maintain centralised research repositories to facilitate knowledge sharing and access to information
Utilise Power BI, Superset and related tools in collaboration with the Data Science Department to identify improvement opportunities and drive innovation.
Provide administrative support and prepare reports, analyses and presentations to support effective governance and decision-making