Business Intelligence Manager

Company and Job Description Join a leading organisation operating across the African telecommunications landscape, where data and analytics play a critical role in shaping commercial strategy and investment decisions. As a Senior Manager within the Business Intelligence function, you will be responsible for transforming complex datasets into actionable insights that support growth, optimise infrastructure decisions, and strengthen customer relationships. This role combines commercial acumen, technical expertise, and leadership, offering the opportunity to work with large-scale datasets, advanced analytics tools, machine learning models, and geographic information systems. You will collaborate with senior stakeholders across multiple markets, helping to shape business strategy through data-driven recommendations while leading initiatives that directly impact revenue growth, customer acquisition, and long-term market success. This role is ideal for a seasoned analytics professional who is passionate about turning data into strategic advantage and enjoys working at the intersection of technology, telecommunications, and commercial decision-making.

Key Responsibilities

• Develop and maintain robust business intelligence frameworks, databases, and reporting solutions
• Gather, analyse, and interpret complex datasets to support strategic and commercial objectives
• Build predictive models to forecast market trends, customer requirements, and business opportunities
• Deliver actionable insights and data-driven recommendations to senior leadership teams
• Work closely with commercial and sales teams to identify growth opportunities and drive demand generation initiatives
• Develop market intelligence capabilities through analysis of customer, competitor, and industry trends
• Create visualisations, dashboards, and presentations tailored to both technical and non-technical stakeholders
• Engage directly with customers and industry stakeholders to understand business requirements and translate them into data solutions
• Support network planning, infrastructure optimisation, and strategic investment decisions
• Lead and standardise analytics methodologies, tools, and best practices across multiple regions

Job Experience and Skills Required

• Bachelor's Degree in Electrical Engineering, Electronic Engineering, Data Science, Analytics, or a related field
• Certification or qualification in Data Science required
• Postgraduate qualification advantageous
• Minimum 8 years' experience within telecommunications, network planning, optimisation, or related technical environments
• At least 5 years' experience in Business Intelligence, Data Analytics, or commercial analytics roles
• Proven experience building predictive analytics and machine learning models
• Experience working with large-scale datasets and delivering str

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