Business Centre Manager

Introduction

Given the exceptional pace at which Capitec Business is growing and gaining market share, we are intentionally building strong talent pipelines to support both current and future business needs. We welcome the opportunity to engage proactively with high-calibre professionals, establishing relationships well ahead of upcoming vacancies. As we continue to expand our footprint across South Africa, we recognise and value candidates’ time and interest, and offer meaningful opportunities to connect with our business leaders, gain insight into our growth journey, and explore potential future career opportunities within Capitec Business

Duties & Responsibilities

The Business Centre Manager will be responsible for

Business Centre Leadership

• Managing the overall performance of a Business Centre.

• Leading and managing teams of approximately 10 to 20 employees.

• Driving a strong sales and service culture.

• Managing operational activities and performance objectives.

• Retaining and growing the existing client base.

• Managing profitability and business targets.

Sales and Client Growth

• Driving sales performance and portfolio growth.

• Implementing sales and marketing strategies.

• Managing client acquisition and retention initiatives.

• Identifying opportunities within existing client portfolios.

• Using CRM information to support retention and growth strategies.

• Building and maintaining strong customer relationships.

Financial and Commercial Management

• Preparing and motivating credit applications.

• Managing budgets, forecasting, and cost control.

• Managing a profitable cost centre.

• Conducting financial analysis and assessing business risks.

• Making commercially sound decisions that balance profitability and risk.

• Monitoring business performance and revenue growth.

Business Banking and Risk Management

• Applying knowledge of Business Banking products and services.

• Assessing credit, financial, industry, and business risks.

• Understanding client financial requirements and cash-flow cycles.

• Managing lending and credit-related activities.

• Ensuring compliance with banking policies and regulations.

Desired Experience & Qualification

Qualifications

Minimum

• Relevant tertiary qualification in Business Management, Finance, or a related field.

• Candidates with a Diploma may be considered if the qualification is at NQF Level 6 or higher .

Preferred

• Bachelor's Degree in Business Management or Finance.

Experience

Essential

• Minimum 5 years' banking experience .

• Minimum 3 years' experience in a Business Banking environment .

• Minimum 3 years' managerial experience .

• Significant experience preparing and motivating credit applications.

• Experience in budgeting, forecasting, and cost control.

• Experience managing sales performance and profitability.

• Experience managing a profitable cost centre.

Knowledge Requirements

• Business Banking products and solutions.

• Credit principles, applications, and securities.

• Financial analysis and financial modelling.

• Business and industry risk assessment.

• Pricing, taxation, and activity-based costing.

• General banking practices and Business Banking administration.

• FAIS and FICA legislation.

Key Skills

• Communication and interpersonal skills.

• Relationship management.

• Negotiation skills.

• Planning and organisational skills.

• Analytical and commercial thinking.

• People management.

• Sales management.

• Financial and business analysis.

• Credit assessment and motivation skills

Package & Remuneration

Market Related

Interested?

Additional Employment Requirements

• South African citizenship.

• Clear criminal record.

• Clear credit record.

• Valid driver's licence.

• Own vehicle.

• Willingness to travel nationally and internationally when required.