Business Analyst

Introduction

My client based in Bellville, Cape Town is currently looking for a Business Analyst to join their team on a contract basis.

IT / FINANCE

Responsibilities

• Consult with business stakeholders to identify business problems and opportunities.

• Analyse and decompose business processes and assess their impact on the business.

• Elicit, analyse, document and maintain business requirements and functional specifications.

• Assist with solution conceptualisation, proposals and business case development.

• Plan, organise and manage work to ensure successful and timely delivery.

• Align project outcomes with business strategy and solution governance.

• Work closely with the Automation team on proposed solutions.

• Ensure solutions meet business expectations.

• Participate in Quality Assurance and User Acceptance Testing.

• Investigate production incidents and change requests and work with development teams to implement solutions.

• Collaborate with Project Management, Change Management, Training, Design, Development and Testing teams.

• Stay informed of industry trends and identify opportunities for technology and process improvements

Qualifications & Experience

• Commerce, Business Analysis, Information Systems or related degree.

• Business Analyst certification.

• 3–5 years’ relevant Business Analysis experience.

• Experience with process modelling methodologies and tools, including Lean Six Sigma and/or Enterprise Architecture.

• Experience facilitating workshops and engaging with stakeholders at various organisational levels.

• Experience working in an Agile environment, including Scrum, product backlog management and writing user stories.

• Knowledge or experience in Automation processes.

• Experience with project management methodologies and techniques.

• Short-term insurance industry experience.

• Knowledge of Operations Management principles.

Competencies

• Strong analytical and problem-solving skills.

• Ability to analyse large data sets.

• Strong understanding of business, process and technology environments.

• Understanding of high-level systems architecture.

• Strong communication and stakeholder engagement skills.

• Strong customer-service orientation and collaborative interpersonal skills.

• Workshop facilitation and decision-making skills.

• Negotiation and conflict-resolution skills.

• Strong relationship-building and networking abilities.

• Ability to deliver results and meet customer expectations.

• Leadership and ability to take ownership and drive initiatives to completion.

• Ability to work independently as well as collaboratively.

• Highly organised with the ability to manage workloads and timelines.

• Self-driven, confident and able to remain calm under pressure.

• Ability to work effectively in a complex, fast-paced and dynamic environment.

• Ability to apply technology and specialist expertise to business challenges.

If you are ready for the next exciting step in your career, and would like to apply, please send us your updated CV to review.