Business Analyst - Manufacturing

• RCL FOODS is currently on the hunt to acquire an IT Business Analyst . The Business Analyst will be joining the Group Services Division. The role will be based in Westville and report into the Applications Manager.
• The business analyst assumes the role of delivering an effective and sustainable Best of Breed solutions for the RCL FOODS IT Systems/Applications. The Business Analyst will be responsible for support, development and design within the Sourcing and Manufacturing areas of the business units. The Business analyst is responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit & Functional areas, namely:

Procurement

• Research and Development
• Manufacturing
• SHEQ
• Shopfloor reporting
• The Business Analyst is to deliver with the business while still adhering to the IT framework across all the application areas.

Minimum Requirements

• Degree in Information Technology.
• Minimum of 3 to 5 years' experience within the relevant business function or information technology environment.
• SAP ERP Applications experience and Manufacturing FMCG is advantages with specific reference to Materials Management, Inventory Management and Production.
• Valid Code E drivers' license.
• Relevant systems Exposure or certification for ERP system.
• Exposure Best of breed systems would be advantageous.

Duties & Responsibilities The Business analyst is needed to:

• Work with the business to identify opportunities for improvement in business operations, processes and systems.
• Engage with Business during projects to establish, understand and document detailed Business requirements.
• The Business analyst is involved in the design or modification of business systems or IT systems – assist in determining the project scope and agree a scope definition document as well as functional & technical specification document and ensure that full sign off is achieved prior to implementation.
• The Business analyst adapts with new technology and identifies opportunities for growth or process improvement.

Maintain a high-quality standard in IT delivery

• The Business analyst documents the functional specification and verifies technical design of the system in conjunction with a developer or system specialist.
• Interacts with the business stakeholders and subject matter experts to understand their problems and needs.
• Participates in the design or modification of business systems or IT systems – assist in determining the project scope.
• Ensures that all tests are conducted and documented according to the standards agreed in agreed Ways of working.
• Managing issues professionally and escalating where appropriate.
• Ensures that IT programs/initiatives are consistently implemented and managed from an ITGC, TCO & Sustainability perspective.
• Manage Help desk activities including the tracking of Change requests and ensuring their timely resolution.
• Responsible for documenting the testing required, the results verification and acquiring the relevant release sign-off.
• Ensures continuing operational quality by documenting bug fixes and enhancements.

Sustain and Improve operation effectiveness

• By understanding the business process needs, the business analyst can review external developments & trends which can be turned into new opportunities for the business. Taking advantage of new technologies AI, Process Automation etc or best of breed solutions.
• Understands/defines and supplies solutions to mitigate process or system-based gaps.
• Assist in improving and streamlining business processes and preparing business process documentation.
• Support the Applications Manager in identifying IT application solutions to address key Business requirements within functional area.
• Report on system non-compliance by users to the Applications Manager

Deadline:3rd September,2026