Business Analyst - Industrial Engineer

Introduction

Picup, a last-mile delivery and technology-focused company, powered by a scalable crowd-sourced driver network, seeks an insight-driven Business Analyst to support continuous improvement by delivering operational reports and insights, identifying opportunities for optimisation, and assisting with testing and implementing cost-saving initiatives. As the Business Analyst, you will be responsible for optimising internal and external processes as well a supporting all senior management with ad hoc analysis. Duties & Responsibilities

Process Improvement: • Logistics Network studies to determine optimal logistics strategies, resource requirements, and cost benefits. • Logistics driver planning based on client forecasts – build a driver planning tool • Logistics simulations and model building to determine the impact of proposed change initiatives on service levels and cost. • Data analysis to determine key trends which drive inefficient use of resources and cost. • Using data and metrics, both internal and external (market) to make decisions • Investigate internal processes to identify areas of waste and ways of improving. • Streamlining and automating administrative processes. • Ensure compliance with regulations and standards in logistical operations • Directly contribute to client projects by analysing current systems and processes and making recommendations on improvements. • Evaluation of all projects.

Reporting: • Standardising, updating and where possible automating reports. • Building accurate KPI and activity reports with the aim of measuring resource performance and identifying areas of concern, • Communicating and presenting reports.

General: • Interaction with team members, operational and contact centre personnel. • Preparation of business proposals and presentations. • Tasks could include the following (project / responsibility dependent): • Data analysis and reporting (MS Excel, MS Power BI, and SQL) • Process mapping

Ad-hoc: • Ad hoc analysis, queries, and business support • Analyse resource data, identify and investigate any irregularities and provide relevant information to stakeholders

Desired Experience & Qualification

• Bachelors degree in Industrial Engineering (Minimum)
• 5 -7 years’ experience in Supply Chain /Logistics-related business or commercial field (Non-negotiable)
• Advanced knowledge of MS Excel
• Intermediate knowledge of Power BI
• Basic SQL knowledge or any other programming language

Competencies

• Results driven
• Emotional intelligence
• Business acumen
• Leadership
• Communication
• Decision-making
• Resilience and stress tolerance
• Planning and scheduling
• Negotiation skills
• Risk management
• Continuous Improvement
• Data Analysis
• Logistics
• Microsoft Excel
• Modelling
• Power BI