Business Analyst

Introduction

We are seeking a highly capable and detail-oriented Business Analyst for a contract position based in Cape Town. The successful candidate will play a key role in analysing business needs, facilitating stakeholder engagements, documenting requirements, and translating business challenges into practical, technology-enabled solutions. This role requires strong analytical thinking, excellent communication skills, and the ability to work confidently across both business and technical environments.

Duties & Responsibilities

· Investigates and analyses business problems to understand their nature, cause, effects and drivers, using a variety of methods and techniques.

· Documenting business process requirements through interviews or facilitation sessions.

· Conducting engagements with key role-players within the various departments to further understand their business processes, needs and challenges.

· Analyze existing business processes & technology and propose new developments and changes based on business requirements.

· Develop functional and technical specifications to meet the business needs of clients.

· Conduct system analysis for new and existing systems.

· Construct programs including coding, testing, and debugging.

· Preparing business cases and conducting risk assessments.

· Conducting playback sessions(presentations) with the Business to ensure that the information extracted from the business documents and through the interview process is accurate and complete.

· Responsible for bridging the gap between IT and the business using data analytics to assess processes, outlining problems, determine requirements and deliver data-driven recommendations and documents.

· Helps in guiding businesses in improving processes, services and software.

· Ability to lead and oversee a team of professionals.

· Strong presentation skills at board level (CXO, CTO etc.)

· Large scale Microsoft and Oracle solutions delivery experience.

· Relative business development experience and skills.

· Experience and capability of leading IT technologies.

· The ability to work under pressure and to meet tight deadlines.

Desired Experience & Qualification

· A Bachelor’s Degree and/or B-Tech in Information Technology and/or Business Analysis Certification.

· Minimum of 5 years' experience as a Business Analyst.

· Good written and verbal communication skills.

· Experience in process mapping, business case development and IT operational and strategic planning.

· Experience as a product owner with agile methodology