Business Analyst (Delivery Lead)

Hello Group · Centurion, Gauteng

Posted 7 October 2026

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Introduction

We're looking for an experienced Business Analyst who can both drive high-quality analysis and take ownership of delivery by working closely with the development team. This role combines hands-on BA work — requirements gathering, process mapping, stakeholder engagement — with day-to-day coordination of developers to keep delivery on track across multiple concurrent workstreams in our fintech ecosystem, spanning remittance, payments, compliance, and digital banking.

Duties & Responsibilities

Business Analysis

  • Lead requirements gathering, documentation, and process mapping for complex, cross-functional projects
  • Translate business needs into clear, actionable specifications for the development team
  • Facilitate workshops and stakeholder sessions to align business, compliance, and technical teams
  • Ensure requirements are traceable from business case through to implementation and sign-off
  • Support UAT planning and execution to confirm delivered solutions meet business requirements

Delivery Leadership (Dev Team)

  • Act as the primary point of contact between business stakeholders and the development team throughout delivery
  • Break down requirements into clear, developer-ready tasks and user stories
  • Run or support sprint ceremonies (planning, stand-ups, reviews) to keep the dev team aligned on priorities
  • Track delivery progress against timelines, proactively identifying and resolving blockers
  • Manage scope changes during delivery, ensuring impact on timelines and resourcing is understood and communicated
  • Coordinate with developers on technical trade-offs, sequencing, and dependencies to keep delivery realistic
  • Report on delivery status, risks, and milestones to the Head of Product Development and other stakeholders

Desired Experience & Qualification

Strong analytical and structured problem-solving skills

  • Proven ability to manage delivery timelines across multiple concurrent projects
  • Excellent stakeholder management — able to align business, compliance, and technical audiences
  • Comfortable working closely with developers, understanding technical constraints and trade-offs
  • Solid grasp of BA tools and methods (BRDs, user stories, process/data flow mapping, JIRA/Confluence or similar)
  • Experience running or contributing to Agile ceremonies (sprint planning, stand-ups, retros)
  • Comfortable working in a regulated environment with compliance and risk considerations
  • Clear written and verbal communication, with strong documentation discipline

Qualifications

  • 3–5 years of experience as a Business Analyst, including experience coordinating delivery with development teams
  • Degree in Business, Information Systems, Computer Science, or a related field (or equivalent experience)
  • Experience in fintech, payments, or financial services is strongly preferred
  • Familiarity with Agile/Scrum delivery environments is essential

Interested?

Please apply on the PNET site directly or please visit our Career page on Hello Group Website  https://hellogroup.erecruit.co/candidateapp/Jobs/Categories

If you do not receive a response within a month of the closing date, please accept that your application was not successful on this occasion. Regret correspondence will only be sent to interviewed candidates.

Your CV will be kept on our Database

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