Business Analysis Practice Lead
Nedbank · KwaZulu-Natal
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Start free — we apply for you →Job Purpose
- The ePABA Practice is seeking an experienced Business Analysis professional to strengthen and evolve the Business Analysis capability across Nedbank.
- The role is positioned within the ePABA Practice and is not dedicated to a specific project, squad, product, or delivery team.
- The successful candidate will be responsible for advancing Business Analysis standards, frameworks, governance, methods, capability development, quality assurance, and thought leadership across the organisation.
- This role requires a deep understanding of Business Analysis principles and practical experience across all BABOK knowledge areas, combined with modern Business Analysis capabilities such as Agile delivery, AI-enabled analysis, data-driven decision making, digital collaboration, design thinking, and prototyping.
- The role operates as a trusted advisor and capability enabler, supporting practitioners, leaders, and stakeholders across the enterprise.
What You Will Be Accountable For
Practice Development & Governance
- Develop and maintain Business Analysis frameworks, standards, methodologies and guidelines.
- Define and continuously improve BA governance processes.
- Establish and maintain quality assurance mechanisms for BA deliverables.
- Facilitate Practice reviews and maturity assessments.
- Drive consistent adoption of BA standards across the organisation.
- Identify and introduce leading Business Analysis practices
Methodology & Ways of Working
Establish standards for
- Discovery
- Requirements management
- User stories
- Business rules
- Feature definition
- Acceptance criteria
- Backlog management
- Solution assessment
Promote effective use of
- Jira
- Confluence
- Miro
- BPMN
- AI-enabled analysis techniques
Modern Business Analysis
Drive adoption of modern Business Analysis practices including
- Artificial Intelligence for Business Analysis
- Prompt Engineering
- AI-assisted requirements analysis
- Process Mining
- Data Analysis and Insights
- Design Thinking
- Customer Journey Mapping
- Service Design
- Digital Prototyping
- Product Thinking
Practice Support Services
Provide expert advisory services to
- Business Analysts
- Product Owners
- Practice Leads
- Delivery Leaders
- Business Stakeholders
Support complex initiatives through
- Framework guidance
- Facilitation
- Requirements review
- Quality assurance reviews
- Coaching and mentoring
Minimum Experience Requirements
- 10+ years Business Analysis experience.
- Minimum 3 years within a Centre of Excellence, Practice, Capability, Governance or Professional Services environment.
- Experience building or improving Business Analysis standards and methods.
- Experience mentoring and coaching Business Analysts.
- Experience facilitating Communities of Practice.
Knowledge
Demonstrated practical application of all BABOK Knowledge Areas
- Business Analysis Planning and Monitoring
- Elicitation and Collaboration
- Requirements Life Cycle Management
- Strategy Analysis
- Requirements Analysis and Design Definition
- Solution Evaluation
Tools
Required
- Jira
- Confluence
- Miro
- Visio
- Microsoft 365
- Co-pilot/Claude
Advantageous
- ARIS
- Figma
- Power BI
- Azure DevOps
Qualifications
Required
- Degree or Advanced Diploma
Preferred
- CBAP
- CCBA
- AAC
Advantageous
- TOGAF
- Business Architecture
- Lean Six Sigma
- BPM Certification
- AI Certification