Business Affiliates: Sales Agent
MiWay Insurance Limited · Durban, KwaZulu-Natal
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- The Business Affiliate plays a key role in supporting MiWay's affiliate distribution channel. The position focuses on building and maintaining relationships with affiliate partners, converting affiliate‑generated leads into sales, and delivering a seamless customer experience across multiple communication channels.
- This role requires a strong sales background, excellent customer service skills, and a solid understanding of regulatory requirements within the financial services industry.
- May provide customers with essential information regarding products and services. Provides quality service to external and internal customers by ensuring accuracy in recording of data.
Minimum Requirements
Minimum Qualification
- Grade 12/Standard 10/ NQF 4
- RE5 Certificate As per DOFA date
- Fully FAIS Accredited As per DOFA date
Minimum Experience
- Minimum of more than 1 year Call Centre experience
- Minimum 1-3 years in the STI environment and client services experience
Knowledge and Skills
- Undertake Outbound Tele-Sales
- Service inbound client queries, requests
- Administration and processing
- Quality, compliance and accreditation