Broker Assistant
Job Placements · Mamelodi
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Start free — we apply for you →BROKER ASSISTANT - SHORT TERM INSURANCE
Our client is seeking an outgoing, client-focused, and task-driven Broker Assistant to join their insurance brokerage team in Lyttelton, Pretoria!
Location : Lyttelton, Pretoria
Salary
per month
Essential Qualifications
- RE5 Certificate (essential)
- General Cross Professional Development (CPD) points
- 3+ years experience in the short term insurance industry (preferred)
- General knowledge of the short term insurance industry
- Own transport & valid Code B driver's license
Essential Experience
- 3+ years in the short term insurance industry
- Policy administration and client engagement
- Record keeping and engagement management
- Microsoft Office (Excel & Outlook proficiency essential)
- Industry-related admin programs and platforms
Key Responsibilities
Client Service & Administration
- Deal with clients on a day-to-day basis, delivering exceptional service
- Maintain a high customer satisfaction score and fast first-response times
- Manage and administer policies accurately and efficiently
- Maintain detailed and up-to-date records of all client engagements
Essential Skills
- Outgoing personality and easy to work with
- Task-driven and results-oriented
- Self-disciplined in record keeping and administration
- Strong client communication and interpersonal skills
- Proficient in Microsoft Excel and Outlook
- Ability to grow into a management position over time
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