Branch Supervisor

PRIMARY RESPONSIBILITIES

• To lead the team. To support the Regional Manager to achieve business objectives and ensure compliance to the company policies and business guidelines.

SPECIFIC RESPONSIBILITIES

• Manage the petty cash usage at the site

• Provide revenue updates monthly

• To plan, organize and control Operations.

• To support the field auditors, inspectors and HSE & quality coordinator

• Manage and monitor the operational performance of all operations activities.

• Control the implementation and maintenance of technical and operational procedures.

• Control the implementation and maintenance of the Quality Control and Safety systems.

• Ensure that adequate and appropriate manpower resources, equipment and tools are available for total operational efficiency.

• Ensure liaison and technical support to all present and potential clients.

• Assist the Regional Manager with complaints and claim resolution.

• Assist the Regional Manager with technical and sales support as well as proposal co-ordination.

• Adhere to all quality and safety requirements of the SGS management system and country legislation and laws. Perform any other reasonable tasks as assigned by direct manager.

• Efficient planning and organisation of staff within safe operating conditions. This entails minimisation of overtime on site

• Apply Check status process and use the stop work Authority wherever the control of risks is not clearly established and understood.

• Participate and form part of Operational Integrity projects and campaigns.

• Be compliant to all SGS QHSE and HR policies and procedures.

• At all times, comply with SGS Code of Integrity and Professional Conduct.

• The basis upon which the opinion and interpretation is to be made shall be recorded. Opinions and interpretations shall only be made by designated (authorized) staff

Specific Authorities

• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.

• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.

• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

Qualifications

Education

• Minimum qualification - senior certificate (matric),

• Tertiary qualification in Engineering/Chemistry/Statistics will be an added advantage

• VLC SANAS ISO17025 Course.

• Health and Safety Qualification will be an added advantage

Experience

• 5 years of management experience.

• Scheduling of staff

• Safety and quality experience

• Sample preparation and, preparation experience.

Additional Information

Competencies

• Good communication and interpersonal skills

• Languages: Proficiency in English (Read, Speak, Write)

• Calculation capability

• Ability to problem solve

• Delivering results and meeting divisions expectations

• Adapting and responding to changes

COMPLIANCE & AUTHORITY

• Compliant with all SGS QOH&S and HR policies and procedures

• Granted sufficient authority to achieve the given responsibilities as per relevant SGS Authority policies

• Responsible for the daily safety and health of employees on behalf of SGS upper management and for raising issues with SGS upper management where required

• Keep up to date on SGS inspection policies and procedures. Apply the necessary policy to all inspections to avoid misunderstandings during inspections

• Adhere to all QHSE requirements of the SGS management systems.