Branch Manager/Operations Manager - Potchefstroom

Key Responsibilities

• Manage daily branch operations, including collections, deliveries and distribution. • Lead, motivate and manage the branch team. • Drive new business development and grow existing customer relationships. • Monitor branch performance, budgets and profitability. • Ensure operational efficiency and compliance with company procedures. • Resolve customer queries and maintain exceptional service standards. • Manage costs and ensure targets and service-level agreements are met. Experience & Qualifications

• Minimum 3–5 years' experience in a management role within the courier, express or logistics industry. • Proven experience managing branch operations and staff. • A relevant qualification in Logistics, Business Management or a related field would be advantageous. • Strong knowledge of courier operations, collections, deliveries and distribution processes. • Experience managing budgets, operational costs and performance targets. • A valid driver's licence. • Excellent leadership, communication and problem-solving skills. • A strong commercial mindset with the ability to identify opportunities for business growth. What We're Looking For A proactive, results-driven individual who can take ownership of branch performance, build a motivated team and deliver outstanding customer service in a fast-paced environment.

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