Branch Manager
Alzu · Meyerton, Gauteng
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The business operates in three provinces (Mpumalanga, Gauteng & Limpopo), consisting of 23 Retail branches in the agricultural sector and is split between three main departments:
- Animal Feeds
- Pet & VET
- Farm Supplies
About the role
This position contributes to the organisation’s success by managing the store in a way that boosts revenue, develops the business and clientel. Consequently, achieving sales targets and minimising losses.
Responsibilities
Operations
- Manage the day-to-day operations of the branch
- Organise all store operations
- Ensure mechandising standards
- Liaising with head office
- Housekeeping
Stock Mangement
- Order stock
- Receipt stock
- Daily counts,
- Expiry management & Batch Management
- Obsolete stock Management
- Monitor market trends to determine the need for specific product lines in the store
- Stock replenishment – Manage stock levels as per sales history
Customer Service
- Debtors Management
- Liaise with customers to make sure they're satisfied with the branch's performance
- Ensure that high levels of service are maintained
- Deal with complaints from customers to maintain the branch’s reputation
- Seek ways to better promote the store, the product lines and service within the store
- Plan and oversee in-store promotional events or displays
Personnel Management
- Allocate responsibilities to personnel
- Supervise and evaluate staff performance
- Oversee ongoing learning and development of team members
- Manage personnel leave
- Ensure the store complies with labour legalistaion and all legal health and safety guidelines.
Candidate Requirements
- Completed Matric or equivalent qualification (N3 or NQF4)
- Qualifications – Retail Management/ Equivalent in Experience/BSC or BTECH in Animal Health Related field
- Inventory management
- Personnel Management
- Training and development of staff
- Excellent organizing and leadership skills
- Computer literate
- Strong Marketing/ Sales Experience
- Customer service skills/ Outstanding communication and interpersonal abilities
- Product knowledge
- Own Transport
Interested?
- Basic salary
- Commission
- 13th cheque
- Momentum Provident fund & Hollard Disability fund