Branch Manager- Aluminium Stockist

Introduction

The Branch Manager is responsible for sustainably growing sales volume and profit and safeguarding all branch assets. The role leads a team & manages all aspects of the branch such as buying, stocking, selling, efficient customer service and related administration. The role requires a dynamic leader with strong interpersonal skills, a customer-centric approach coupled with strong communication, data analysis & interpretation, problem-solving, decision-making and technical skills. The position forms part of the Company’s Senior Team that drives strategy, people development and business enhancements and offers the opportunity for strategic engagement.

Duties & Responsibilities

Key Responsibilities

• Reports to : Director

• Implement branch strategy to sustainably grow sales & profit by expanding sales volume, the customer base and market share across various market segments.

• Analyse potential across various geographical areas and develop plans to service and grow these markets sustainably.

• Oversee all branch aspects, including but not limited to buying, stock control, sales, customer service, operations, administration, pricing tactics, margin management, financial management and creating and maintaining a collaborative supportive team culture.

• Implement and maintain procedures & SOPs to ensure efficient, effective business operations & controls.

• Champion a culture of excellence in customer service & ensure that customer satisfaction is always prioritized & maintained.

• Implement customer feedback mechanisms & use insights to continuously improve service delivery.

• Lead, manage & develop a high-performing team through effective recruitment, training, coaching & performance management, fostering a positive & inclusive work environment that promotes teamwork, collaboration, employee engagement and high morale.

• Give input and monitor & report on the branch budget, ensuring alignment with overall business objectives.

• Monitor, analyse & report on financial performance, including sales, expenses & profitability & take relevant action.

• Manage stock levels, ensure adequate stock availability, minimize stock outs, dead stock and prevent stock losses.

• Implement efficient supply chain practices to streamline operations, distribution, increase productivity & optimise costs.

• Ensure compliance with all relevant laws, regulations & company policies and procedures to safeguard all company assets.

• Identify & implement effective risk management strategies to safeguard assets and mitigate operational, financial & regulatory risks.

• Drive continuous improvement initiatives and staff development to enhance operational efficiency, productivity & customer service.

• Drive the company’s continuous improvement program (20 Keys) to improve productivity, housekeeping, security and safety.

• Build & maintain positive relationships with key stakeholders, including customers, suppliers, support departments, industry partners & where relevant, regulatory authorities.

• Act as a key representative of the branch within the organization and in external forums.

• Report any fraudulent, theft, collusive, suspicious, unproductive, malicious or instigative activities or attempts by any party.

• Collaborate with senior management & contribute to strategic decision-making processes at the organizational level.

Desired Experience & Qualification

• Matric with a relevant tertiary qualification would be advantageous.

• At least five years’ management experience with a sound track record in running a B2B business.

• Must be computer literate – MS Office, with good excel skills and have own transport.

• A good understanding of the architectural aluminium market dynamics and Wispeco’s fenestration systems and software would be advantageous.

• Understanding the factors that affect profitability of a stockist operation that stocks, manage pricing and margin and distribute products to other businesses.

Interested?

Written applications must be submitted via the following channels, with CV and all supporting academic documents.

Email address: haydn@sheerline.co.za

Subject Reference: Branch Manager – Pretoria

Closing date: 30 November 2026

Short-listed candidates may be required to undergo relevant testing & pre-employment checks.