Branch Administrator
Workerslife Group · Gauteng
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Start free — we apply for you →Workerslife Direct is a wholly owned subsidiary of the Workerslife Group of Companies - An employment opportunity as a Branch Administrator currently exists within Workerslife Direct in the Upington Branch.
1. PURPOSE OF THE JOB To provide information and administrative support to the Branch, stake holders and prospective customers. This will include all administrative, systems and clerical/secretarial support. This will involve developing and maintaining systems for the efficient running of the Branch.
2. MINIMUM REQUIREMENTS FOR THE POSITION
- Diploma and/or relevant qualifications. - Business Management, Marketing, or related tertiary qualification advantageous - 2 – 3 years’ experience in Financial services - Clear ITC - Clear criminal record - RE 5 Qualification (a must) - Proven experience in administrative functions - Ability to communicate at all levels - Excellent writing and communication skills
3. COMPETENCIES
- Query Resolution: Skill in handling complex client complaints and resolving policy issues professionally. - Professional Communication: Clear, empathetic verbal and written communication with retail financial clients. - Stakeholder Liaison: Ability to act as a reliable bridge between financial advisers, compliance officers, and head office.