Branch Administrator

Main Purpose of the Job

• To manage administrative tasks and support the smooth operation of the branch located on a mine site. Excellent organizational and communication skills, with the ability to handle multiple tasks simultaneously in a fast-paced environment. Responsible for overseeing daily administrative functions, coordinating with various departments, and ensuring compliance with company policies and procedures.

Education, experience and competencies

• Grade 12/Matric; additional certification in office administration or secretarial certificate.
• 3 years administrative experience, preferably in a mining environment.
• Proficient in Microsoft Office Suite Word, Excel, PowerPoint, Outlook, Advanced Microsoft Excel essential
• Valid driver's license

Responsibilities

Administrative Support

• Provide comprehensive administrative support to the Branch and staff.
• Handle incoming and outgoing correspondence.
• Maintain and update office records, files, and databases.

General Office Duties

• Order and manage office supplies, PPE and equipment.
• Implement and maintain office procedures and policies.

Coordination and Communication

• Act as a liaison between the branch and head office.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Prepare and distribute meeting agendas, minutes, and relevant documents.

Compliance and Safety

• Ensure compliance with company policies, procedures, and regulatory requirements.
• Assist the Account Manager in maintaining and updating safety records and reports.

Customer Service

• Provide excellent customer service to clients, vendors, and visitors.
• Handle inquiries and resolve issues promptly and professionally.
• Build and maintain strong relationships with internal and external customers

Operational Support

• Liaise with the Account Manager on customer invoicing, delivery dates, and payment collection.
• Control branch stock levels and manage inventory.
• Ensure completion of Contractors/Service Packs and Vendor Applications.
• Accurately capture data for Certificates of Compliance/Service Reports.
• Record keeping and process all Booyco repairs between Branch, Head Office and the customer.
• Monitor and manage technicians' medicals, inductions, and PPE requirements.
• Collect and submit technicians' timesheets, attendance records to Head Office.
• Manage office supplies, groceries, and cleaning services.
• Submit various invoices to Head Office for payment.
• Book accommodation for technicians as needed.

General Duties

• Adhere to all company policies, rules, and regulations.
• Perform any reasonable ad hoc tasks and duties required by management.