Branch Administrative Lead | Richards Bay

Role Requirements To succeed in this role, you will need a completed Grade 12 qualification. While a formal management qualification is not required, the ability to lead and influence others confidently is essential. Your natural leadership presence, sound judgement, and commitment to personal and team development will support a culture where people are motivated to contribute and thrive. This role is ideal for someone who brings at least 5 - 10 years of solid administrative experience, with hands-on involvement in managing workflows in busy, time‑sensitive environments. Experience in pathology laboratories or care centres is especially valuable. You understand how to balance competing priorities, coordinate people and processes, and keep operations moving effectively even on demanding days. Through your practical experience, you have learnt how to navigate operational challenges with professionalism, support your team through pressure, and maintain focus on delivering high‑quality outcomes. Skill Requirements This position calls for someone who enjoys solving problems before they become obstacles and who takes a proactive approach to maintaining smooth operations. You bring strong organisational capability and the ability to coordinate workflow in a way that keeps the team aligned and focused.Your attention to detail and commitment to accuracy ensure that administrative outputs remain reliable and compliant. You build strong relationships with colleagues and stakeholders, offering a customer‑centred experience grounded in clear, respectful communication.You manage your time well, remain composed in fast‑paced environments, and demonstrate professionalism in every interaction. You understand the value of modelling best practice, protecting confidential information, and using systems effectively to support daily processes. You also bring a sound understanding of people management principles, using them to encourage growth, motivation, and accountability within the team. Your basic business awareness helps you make informed decisions that support the broader operational and financial health of the branch. Role Impact As the Branch Administrative Lead, you make a meaningful contribution to the branch’s overall success. By coordinating administrative workflows with care and precision, you help ensure timely specimen processing and reliable service delivery, both essential to patient care.You guide and support the administrative team, creating a positive, engaging environment where people feel valued and have opportunities to learn and develop. Your leadership helps embed a high‑performance culture where individuals understand their role in delivering outstanding service.You play an important part in talent management by assisting with recruitment, supporting fair people processes, and nurturing the potential of team members. Through thoughtful guidance and daily coaching, you contribute to building capability for the future and ensuring continuity through effective succession planning. Your work strengthens operational stability, enhances service quality, and supports leaders in making informed decisions. Most importantly, you help create a workplace where people feel confident, connected, and committed to delivering their best. Employment Equity and Diversity At Ampath, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. In line with our Employment Equity goals, we actively encourage applications from individuals across all backgrounds, especially those from underrepresented groups. We believe that diverse perspectives drive innovation and excellence in healthcare, and we are proud to create a space where everyone can thrive. Hours of Work 40 hours per week Work week 5 days You may be requested to work over weekends and Public Holidays Location Kwazulu Natal | Richards Bay Closing Date 9 September 2026 at 21:00 Apply now and take the next step in your career with Ampath, where purpose meets possibility. Once you have applied, please keep an eye on your inbox for an email with your next steps in the process.