Bookings Clerk, East London
Sheldon Recruitment · East London, Eastern Cape
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Start free — we apply for you →- We are seeking a Bookings Clerk for a permanent vacancy based in East London, Eastern Cape
Applicants are required to meet the following criteria
- Previous experience in a similar role or in customer service and administration
- Matric, with tertiary advantageous
- Fluent in English with excellent verbal and written communication skills
- Computer literate, with a good working knowledge of MS Office
- Strong organizational and time management abilities
- Detail-oriented with a focus on accuracy and attention to customer needs
- Ability to work independently and collaboratively in a fast-paced environment
- Driver's license
- Exceptional customer service skills and problem-solving abilities
- The candidate has to be professional, and well presented with excellent communication skills
- Working hours : Monday to Friday : 07h00 – 17h15
The successful applicant would be responsible for, but not limited to:
- Manage service bookings, appointments, and reservations efficiently and accurately
- Interact with customers in a professional and friendly manner, providing assistance and resolving inquiries or issues
- Coordinate with Service Advisors, Workshop Foreman and Service Manager to ensure seamless scheduling and smooth operations
- Maintain accurate records of bookings, customer information, and related documentation
- Use computer systems and software to manage bookings, update databases, and generate reports