Booking Agents (CPT)

Reference: CPT000222-MGK-1

IGrow Wealth Investments, South Africa’s #1 Property Investment Company, is looking for Booking Agents  to join their team in  Durbanville ,  Cape Town .

If you’re organized, persuasive, and thrive in a fast-paced environment, this is your chance to shine behind the scenes! Duties & Responsibilities

To qualify for this position, you need

• Grade 12.

• Minimum 2 years of experience in a telesales role.

• Be able to make 200 - 250 outbound calls per day.

• Maintain professional telephone etiquette.

• Own vehicle & valid drivers license.

• Positive, can-do attitude.

• Be professional.

• Experience in the property industry beneficial.

Duties and Responsibilities

• Prospecting and booking 10 consultations per day - including personal meetings or virtual consultations so that the Property Investment Strategist has 6- 8 qualified consultations occurring per day.

• Make a minimum of 200 - 250 calls per day.

• A minimum requirement of 80 qualified and occurred consultations per month.

• Where opportunity arises, to book an attorney into the meeting.

• Maintaining close client relationships and recording all activities pertaining to dealings with the client on the CRM system (Pipedrive and ZOHO).

• Ensuring that every client is contacted at least 24 times via telephone, SMS, Whatsapp and email over a 6-month period before being marked as lost.

• Thorough screening of the client to identify needs and affordability to invest according to the qualifying questions as per the documented script.

• Ensuring that a minimum of 120 activities, which must include SMS, Whatsapp, emails and calls are completed per day.

• Assisting with marketing material and confirming client attendance for seminars and showhouses.

• General reception duties, including front desk, operating switchboard, answering calls, taking messages, and greeting/attending to clients/visitors when required.

• Promoting all other services provided by IGrow Wealth Investments and IGrow Group.

• Maintaining a high level of customer service.

• Follow all prescribed communication processes and systems as provided.

• Work on a Saturday from 09:00 – 13:00 on a roster basis.

• Any further duties as requested from time to time.

If you do not receive feedback within two weeks of submitting your application, please consider your application unsuccessful.