Bed Bookings Clerk

Function

Administration

Facility

Life Fourways Hospital

Position

Bed Bookings Clerk

Introduction

A vacancy exists for a Bed Bookings Clerk , based at Life Fourways Hospital reporting to Nelly Malinga , the Admissions Supervisor . The successful candidates will contribute to the effective functioning of the Admissions Department and become part of a professional team that continuously strives for the highest standards of quality in Life Healthcare. This is an exciting opportunity for a mature, motivated, dynamic & passionate individual.

Critical Outputs

• Allocate beds for theatre cases and bookings from doctor's rooms.

• Make follow up on bed allocations

• Adhering to all admissions and related protocols

• Ensure business processes are in line with patient services protocols and procedures.

• Ensure compliance with our audit daily

• Responsible for accurate recording of all pre admissions.

• Receiving and handling cash according to company cash management protocols

• Providing a prompt, courteous service to all patients, visitors, wards, doctors, colleagues and other hospitals

• Drive utilisation of the online theatre booking platform

• Mitigating the risk of potential bad debts

• Active risk management by means of obtaining prosthetic limits, co-payments, etc.

• Positive identification of all patients

• Determination of waiting periods if any

• Relieve in Admissions Department from time to time and work flexible work hours when needed

• Be able to self-manage work load, but also work effectively in a team environment

• Collection of co-payments, private fees when applicable as well as related documents

• High standard of completion of documentation.

• Telephone answering duties as per LHC policies.

• Candidate needs to be flexible with regards to working hours including night duty, weekends public holidays and overtime.

• Be able to communicate with stakeholders

• Improve patient satisfaction and patient centricity

Requirements

• Grade 12

• Experience within a healthcare environment including people management and customer service experience

• Comprehensive knowledge of admissions procedures

• Understanding of the private healthcare industry, its challenges and role players would be an advantage

• Basic understanding of financial principles

• Computer proficiency (comprehensive knowledge of Impilo or relevant software system)

• Excellent communication and Interpersonal skills a prerequisite.

• Experience in dealing with customers.

• Knowledge of hospital procedures and medical terminology will be advantageous teamwork essential.

• Ability to work under pressure

• The position requires an enthusiastic, motivated and well organised individual

Competencies

• Problem-solving, analysis and judgement

• Building relationships

• Resilience

• Customer responsiveness

• Engaging diversity

• Organisational awareness

• Verbal & written communication and presentation

• Influencing

• Drive & energy

• Excellence orientation

• Ethical behaviour

Closing date

Saturday, August 22, 2026

Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.

Explore our vacancies and find the right opportunity for you. Download the application form and email to the relevant contact person specified in the job advertisement.

Life Healthcare is an Equal Opportunity Employer.

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.