BCom Graduate - Sales / Key Accounts Representative

Introduction

Our client, a well-established  manufacturing company , is looking for a dynamic and commercially minded  BCom Graduate  to join their sales and customer management team.

This is an exciting opportunity for a recently qualified BCom graduate who is looking to build a career in  sales, business development and key account management  within a leading manufacturing environment.

The successful candidate will be responsible for developing and maintaining relationships with the company's retail customers across the  Mossel Bay and George areas , ensuring excellent service while identifying opportunities to grow existing accounts and develop new business.

This is a  customer-facing, field-based role  and will suit a confident graduate who enjoys working with people, has strong commercial instincts and is motivated by achieving targets.

Duties & Responsibilities

Sales & Business Development

• Manage and develop relationships with existing retail customers

• Identify opportunities to increase sales and grow customer accounts

• Develop new business opportunities within the assigned territory

• Conduct regular customer visits and maintain strong relationships with key decision-makers

• Understand customer requirements and recommend appropriate products and solutions

• Prepare quotations and sales proposals

• Follow up on leads, quotations and potential new business

• Work towards achieving agreed sales and revenue targets

• Monitor competitor activity and market developments

• Identify opportunities to introduce new products to customers

Key Account Management

• Act as the primary point of contact for allocated customers

• Build strong, long-term relationships with retail clients

• Understand customer buying patterns, requirements and business objectives

• Monitor customer satisfaction and resolve service-related issues

• Coordinate with internal departments to ensure customer requirements are met

• Follow up on orders, deliveries and customer queries

• Maintain accurate customer information and account records

• Conduct regular account reviews and identify opportunities for account growth

Retail Customer Support

• Visit retail outlets and customer locations regularly

• Monitor product availability, presentation and stock levels where applicable

• Build relationships with store managers, buyers and other key stakeholders

• Gather market and customer feedback

• Identify changing customer needs and communicate these to the business

• Assist with promotional and product initiatives

• Ensure customers receive a consistently high level of service

Reporting & Administration

• Maintain accurate sales and customer records

• Prepare weekly and monthly sales reports

• Track sales performance against targets

• Monitor outstanding quotations and opportunities

• Provide regular feedback on market conditions and customer activity

• Assist with forecasting and sales planning

• Ensure all CRM and sales administration is kept up to date

Desired Experience & Qualification

• BCom degree in Marketing, Business Management, Finance, Economics or a related field

• 0–2 years' sales, customer service, retail or commercial experience

• Strong commercial and numerical ability

• Excellent communication and interpersonal skills

• Confident and professional when dealing with customers

• Strong Microsoft Office and Excel skills

• Valid driver's licence

• Own reliable vehicle

• Willingness to travel regularly throughout the Mossel Bay and George region

• A genuine interest in sales, business development and customer relationship management

Package & Remuneration

R24 000 CTC to R30 000 CTC per month based on experience and qualifications