Bar Manager
Karen Tupper Recruitment · Western Cape
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Start free — we apply for you →RESPONSIBILITIES
• Leading the overall operation of the bars and ensuring consistently high beverage and service standards. • Managing stock levels and ensuring bars are fully prepared and operating efficiently. • Creating a welcoming and personalised experience by understanding and responding to guest preferences. • Responding promptly and professionally to guest feedback. • Maintaining exceptional hygiene, health, and safety standards. • Ensuring operational responsibilities are completed efficiently and to the required standard. • Leading, training, motivating, and supervising the bar team to achieve outstanding performance. • Coaching bartenders and bar staff in service excellence, cocktail preparation, beverage knowledge, and guest engagement. • Working collaboratively with other hotel departments to ensure seamless integration of bar services across the operation. • Providing constructive feedback, directing service, and driving performance and results. • Keeping up to date with beverage trends and contributing innovative ideas for cocktail development and new beverage experiences. • Using your sales ability and commercial awareness to maximise opportunities and deliver exceptional results. To thrive in this position, you will have:
• A Hospitality qualification from an accredited academic institution at NQF Level 5–7 . • A minimum of 3 years' cocktail and bartending experience within an upmarket bar or hospitality environment. • Proven mixology experience and a genuine passion for beverages. • WSET Level 1 would be a strong advantage. • Extensive knowledge of cocktails, wines, spirits, and other beverages. • An understanding of current beverage and hospitality market trends. • Experience developing and conceptualising cocktails. • Strong team leadership and people-management capabilities. • Excellent verbal and written communication skills. • Strong proficiency in MS365 and Micros . • The ability to plan, prioritise, collaborate, and remain composed in a fast-paced environment. • A strong commercial and sales focus, with the ability to identify opportunities and drive results. We are looking for a confident and hands-on leader who takes pride in delivering exceptional standards. You will lead from the front, inspire your team, and create an environment where service excellence, quality, and guest satisfaction are at the heart of everything you do.