Banking Administrator

Introduction

To provide administrative support to the Finance and Banking Department while ensuring that all received funds are allocated, refund requests and queries are actioned daily.

Duties & Responsibilities

• Timeous processing of all payment transactions to the correct revenue channels

• Ensure quality deliverables and prioritise work to ensure deadlines are met

• Allocate missing payment queries

• Posting credit notes, legal refund journal

• Ensure that all required documentation is accurate and in place

• Maintain accurate records of all transactions in the Refunds section of Finance and Banking

• Refunds Process, attend to telephonic refund requests timeously

• Reconcile accounts before refunding

• Load information related to refunds onto the electronic system and action timeously

• Assist and support the work performed by others (teamwork)

• Escalate any problems and risk identified to line manager / banking manager and assist in timeous resolution

• Preparation of bank reconciliations and clearing long outstanding reconciling items

Desired Experience & Qualification

Education

• Matriculation (Finance Qualification Advantageous)

Experience and required skills

• Minimum of 2 years’ experience in a banking operational environment and experience in working with others

• Experience working in a large, demand and high-pressured environment

• Transaction processing

• Accounting systems experience, with Oracle experience advantageous

• Good reconciliation skills

• Execution of high-quality deliverables

• Good MS Office Skills (Intermediate excel knowledge)